Protecting loved ones in an increasingly digital world requires vigilance against evolving cyber threats. Recent events, such as the data breach at Hillcrest Nursing Home – which exposed the personal information of over 100,000 people including names, birthdates, Social Security numbers and medical records – highlight the vulnerability of elderly individuals and vulnerable populations.
Cybercriminals frequently target those with limited digital literacy or a reduced ability to monitor their accounts, making nursing homes and senior citizens prime targets. These attacks exploit outdated IT infrastructure and often aim for financial gain through fraudulent activities. Experts estimate that over half a dozen nursing homes experienced cyberattacks in the first months of 2025 alone.
Here are six crucial steps to safeguard your loved ones’ data:
- Freeze Credit Accounts: Placing security freezes on credit accounts prevents unauthorized access to financial information. “Since many forms of identity theft revolve around credit accounts, it’s crucial to take action if your or a loved one’s personal data has been exposed,” according to cybersecurity experts. Consider using an identity theft protection service to manage these freezes for you.
- Utilize Fraud Alerts: Similar to freezing credit accounts, fraud alerts notify credit bureaus of suspicious activity and require verification before new accounts are opened. Equifax, Experian, and TransUnion offer services to set up fraud alerts online or by phone.
- Employ Data Removal Services: These services actively remove personal information from the internet, minimizing your loved one’s exposure to scams. “With how easy it is for someone to find details like your name, address, contact info, relatives and more, you and your loved ones are at greater risk for scams and identity theft,” emphasizes a data removal specialist.
- Install Robust Antivirus Software: Strong antivirus software protects devices from malware, spyware, phishing attempts, and ransomware – all potential pathways to identity theft. “The best way to safeguard yourself from malicious links that install malware, potentially accessing your private information, is to have antivirus software installed on all your devices,” according to tech advisors.
- Regularly Review Financial Statements: Encourage regular scrutiny of bank and credit card statements for any unusual transactions. Early detection can prevent significant financial losses.
- Prioritize Internet Safety Education: Many seniors are susceptible to scams due to limited digital literacy. Educate them on recognizing phishing emails, avoiding suspicious links, and utilizing strong passwords – ideally with a password manager.
Protecting against cyber threats is an ongoing process. “Remember that protecting your loved ones from cyber threats and identity theft is an ongoing process,” advises Kurt Smith, founder of CyberGuy.com. “It’s not just about taking a few steps and forgetting about it. It’s about continually updating your strategies as new threats emerge.”
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