To combat fraud, alleviate lengthy wait times, and improve efficiency, the Driver & Vehicle Standards Agency (DVSA) has implemented significant changes to the driving test booking process.
Starting immediately, learner drivers are now required to provide a full 10 working days’ notice when rescheduling or cancelling their driving tests. This is a considerable increase from the previous three-day requirement designed to safeguard fees and maximize slot availability.
This adjustment forms part of the Government’s broader strategy aimed at reducing waiting times, which have previously stretched as long as 24 weeks across the UK. The goal is to ensure that more test slots are readily available for those who need them.
The new rules stipulate that Monday through Saturday will be considered working days, while Sundays and public holidays remain excluded. This change specifically affects car driving tests; other types of assessments—including theory, motorcycle, lorry, bus, and driving instructor qualification tests—will continue to operate under the existing three-day notice policy.
The DVSA proactively notified all learner drivers about these modifications, which were initially announced on March 17th. Details regarding updated deadlines are now visible when checking appointment details online, alongside a published list covering appointments scheduled through June 2025.
Officials emphasize that the extended notice period is intended to discourage last-minute cancellations from individuals not adequately prepared, thus fostering better preparation and enabling efficient reuse of vacated slots. This initiative is part of the Government’s seven-point plan launched in December 2024 to address driving test backlogs.
The comprehensive plan also includes:
- Recruiting and training an additional 450 driving examiners.
- Reviewing and improving the overall driving test booking process.
- Introducing stricter terms for service providers who book tests on behalf of pupils. In 2024, approximately 60,000 appointments were missed due to non-attendance.
Minister for the Future of Roads, Lilian Greenwood, stated: “Driving is more than just a means of transport; it is a lifeline for many, opening doors to jobs, opportunities and ultimately contributing to the growth of our economy.”
She continued, “These new measures will ensure that driving test appointments are used efficiently, encouraging learners to make adjustments to their schedules sooner, should they not be fully prepared.”
Loveday Ryder, DVSA Chief Executive, explained, “Extending the short notice cancellation period allows us to offer up those slots to other customers. We remain committed to reducing driving test waiting times and supporting learners in getting on the road when they are truly ready and safe to do so.”
The DVSA assured drivers that refunds will still be granted for cancellations necessitated by exceptional circumstances.